Fixing “You already have a valid visa or active application!” Error on etas.gov.so

you already have a valid visa or active application

Trying to apply for your Somalia eTA on the official etas.gov.so website, only to be blocked by the frustrating error message: “You already have a valid visa or active application!”? If you’re seeing this, you’re likely stuck and unable to proceed. Don’t worry, you’re not alone, and there is a solution.

This guide explains exactly what this “duplicate application” error means, why it happens, and how SomaliaETA can help you resolve it so you can submit your application correctly.

What Does “Already have a valid visa or active application” Mean?

This error message appears when the Somali eTA system detects that another application—either pending, unpaid, previously approved, or even potentially incomplete—is already associated with your passport number. The system is designed to prevent duplicate active applications for the same person.

Why Does This Error Happen?

Travelers usually encounter this block when they try to start a new application after:

  • Submitting a previous application but choosing “Pay Later” and losing the reference number.
  • Submitting a previous application but closing the payment window before completion.
  • Realizing they made a mistake on a previously submitted (paid or unpaid) application and wanting to start over correctly.

The Problem: No Way to Delete or Edit on etas.gov.so

The major issue is that the official etas.gov.so website provides no option for users to cancel, delete, or edit their own previous submissions. Once an application is in the system tied to your passport, you cannot remove it yourself to fix mistakes or simply start fresh. You are effectively locked out from submitting a new application.

The Solution: SomaliaETA’s Application Removal Service

If you’re blocked by the “You already have a valid visa or active application!” error and need to submit a new, correct application, SomaliaETA offers a specialized solution.

Leveraging our established direct contacts within the Somali Immigration Agency, we can formally request the removal and cancellation of your old, blocking application record from the official eTAS system. We have successfully helped numerous clients resolve this exact “duplicate application” issue.

Our insiders typically process these removal requests within 5-10 working hours (often much faster). Once confirmed, your passport number is cleared, allowing you to submit a brand new application without encountering the error. This application removal service involves a small fee of $30 due to the manual intervention required by officials.

Ready to Apply Correctly? We Guarantee Success

After your old record is cleared, ensure your new application is perfect. SomaliaETA offers reliable application assistance services:

  • Standard & Premium Options: We meticulously review all details, pre-verify sponsor letters, submit flawlessly for you, and guarantee approval within your chosen timeframe (72 or 24 hours).
  • 100% Money-Back Guarantee: Thanks to our unique pre-verification process, we can confidently offer a full refund — including the government fee — if an application we reviewed and submitted is rejected. That means zero risk for you.

Don’t stay stuck. Let us help you clear the block and get your Somalia eTA application approved correctly and quickly.

Have more questions about the duplicate application error or our removal service?

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