
Trying to check on your Somalia e-Visa application and finding the old evisa.gov.so website isn’t quite right? Seeing messages about a new system called eTAS? You’re not alone, and don’t worry – your application isn’t lost. There’s been an important official change, and this guide is here to explain everything clearly.
Around September 21st, 2025, the Somali Immigration and Citizenship Agency (ICA) officially launched its new, updated system called eTAS, located at etas.gov.so. This new platform replaces the older evisa.gov.so site for all *new* applications going forward. Let’s break down what this means for you and how to find your application, old or new.
Understanding the New vs. Old System
Somalia eTA System Update
The New System: etas.gov.so
This is the current official portal for all Somalia Electronic Travel Authorization (eTA) applications submitted on or after September 21, 2025. It features a revised application process. If you are applying for the first time now, this is the website you must use.
Applying correctly on the new system is crucial. We highly recommend reading our detailed guide to avoid common mistakes:
Learn How to Apply on the New Site
The Old System: evisa.gov.so
This website is no longer used for new applications. Its main function now is to provide tracking for applications submitted before September 21, 2025. If you visit the old site to apply, it will redirect you to the new one.
The application data from before the changeover is still accessible via a specific link on this older domain.
How to Track Your Application: Find the Right Link
The key to finding your application status is knowing when you submitted it. Use the links below based on your submission date.
Check Your Application Status
OLD e-Visa Application
(For applications before Sept 21, 2025)
Your application is in the OLD system. Use the specific tracking page on the evisa.gov.so domain to check its status.
Track OLD Application Here
NEW eTAS Application
(For applications on or after Sept 21, 2025)
Your application is in the NEW eTAS system. Use the tracking feature found on the current etas.gov.so website.
Track NEW Application HereApplication Delayed? We Help with Both Systems!
Major government system changes often cause temporary backlogs and processing delays. If you’ve used the correct link and your application is still pending after several days, don’t just wait and worry.
Our Emergency Fast-Track Service is specifically designed to resolve these frustrating delays. We have experience and direct contacts within the Immigration Agency that allow us to effectively follow up on applications submitted through both the old evisa.gov.so system and the new etas.gov.so system. As long as you have your Application Reference Number, we can investigate the delay, identify issues, and prioritize your case for approval – often within 10 working hours.
We successfully help travelers get their approvals quickly, regardless of which system their application is in. We also offer comprehensive assistance for those applying for the first time on the new etas.gov.so site, ensuring accuracy from the start.
Frequently Asked Questions About the System Change
What happened to evisa.gov.so?
The old website evisa.gov.so was replaced by the new official system, etas.gov.so, on September 21, 2025. All new applications must now be made through the new site.
My application was submitted before Sept 21st. Is it lost?
No, your application is not lost. It is still being processed within the old system’s database. You must use the specific link for older applications (https://evisa.gov.so/track) to check its status.
Why can’t I track my old application on the new etas.gov.so site?
The new website only contains records for applications submitted on or after September 21, 2025. The database for older applications is separate and accessed via the old tracking link.
I applied before Sept 21st and it’s still pending. Can you help?
Yes, absolutely. Our Emergency Fast-Track service works for delayed applications from both the old evisa.gov.so system and the new etas.gov.so system. Just provide us with your reference number.
Is the application process different on the new etas.gov.so site?
Yes, the user interface and some steps in the application process on the new etas.gov.so site are different from the old system. We recommend reading our updated guide for details.
What is the official support email for the new system?
The official support email address listed on the government websites is support@etas.gov.so. However, response times can vary.
Will my eTA issued from the old system still be valid?
Yes. If your eTA was approved and issued through the old evisa.gov.so system before the change, it remains valid for entry according to the dates specified on the document.
I paid on the old site but my application is stuck. What should I do?
If your application from the old system is significantly delayed after payment, we recommend using our Fast-Track service. We can investigate the issue and prioritize your application for approval.
Can I apply for a new eTA on the old evisa.gov.so site?
No. The old site explicitly redirects users to the new etas.gov.so portal for all new applications. Only tracking for applications submitted before September 21, 2025, is available on the old domain.
Why did the government change the system?
The official notice mentions the new eTAS system is intended to be more “user-friendly.” Governments often update online systems to improve security, efficiency, and the overall user experience.
Still Confused or Delayed?
Navigating visa system changes can be stressful. If your application is stuck or you need help applying on the new system, our experts are ready to provide fast, guaranteed assistance.
Get Expert Help Now